Claims
We’ve designed our proposition to expand beyond insurance products, creating significant value by combining expertise and experience with a unique client-focused approach to claims handling & risk management.
Our in-house claims team will hold your hand from the first notification through to final settlement, offering enhanced services as standard to all clients.
- First Notification of Loss (FNOL) & Third Party Capture
- Liability Dispute Resolution
- Uninsured Loss Recovery
- Vehicle Value Assessments
- Quarterly claims reports and meetings
- Risk management meetings
- Attendance at loss adjuster meetings
- Property, Liability and Goods in Transit claims
We work with you on your risk management by assisting in the assessment, creation and implementation of systems & processes to drive down claims frequency and costs.
- Reporting and investigation strategies
- Extensive claims analysis of past and current trends
- Creating a culture of safety and accountability
- Driver selection, retention and training
- Agency driver strategies and procedures
- In vehicle technology such as telematics and CCTV
For expert insurance advice please call us 01277 844 360
Our Claims Promise
- 100 years of combined claims handling experience within our dedicated team of experts
- Continuous investment in our team’s development and sector specific training sessions with industry partners
- Unrivalled experience & technical expertise in handling claims in our sectors
- We understand your business and we use our experience to steer you through the challenges
See What Clients Say About Us
“Now that our policies - fleet, combined liability and cyber - have been renewed I just wanted to email to say thank you for the excellent service. In our experience it can be a painful process waiting for prices and terms when renewing our insurances, but you turned around quotes and subsequently policies in just over two weeks, at really competitive rates, making substantial savings for us. Added to which the email response from yourselves is refreshingly swift! We wouldn’t hesitate to recommend you to others. Thank you”
Happy CustomerUK
“Absolutely fantastic service, 100% trust in all they do!”
Happy CustomerUK


